Remote Working

68 videos, 3 hours and 33 minutes

Course Content

Types of communication skills needed

Video 18 of 68
4 min 17 sec
English
English
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Effective Communication Skills for Remote Working

Introduction to Remote Communication

When working from home, effective communication skills are essential for maintaining productivity and collaboration.

1. Setting Up Your Workspace for Communication

Ensure your home setup supports video conferencing and telephone calls effectively.

  • Video Conferencing: Use a computer with a proper camera, microphone, and headset. Test your setup on platforms like Zoom to ensure good video and audio quality.
  • Telephone Systems: Set up internet-based telephony to handle calls seamlessly. Consider using mobile apps or dedicated systems for work calls.

2. Improving Email Communication

Enhance your email skills to ensure clear and professional communication:

  • Email Etiquette: Double-check recipients and content before sending. Avoid unnecessary CCs and ensure correct spelling and grammar.

3. Utilising Online Communication Tools

Explore various tools for efficient communication and collaboration:

  • Instant Messaging: Use platforms like Slack for team messaging and group discussions, enhancing team connectivity and information sharing.
  • Internal Message Systems: Utilise company-specific message systems to broadcast announcements and facilitate team interactions.

4. Ensuring Data Security

When handling sensitive data, prioritise security:

  • Data Security Measures: Secure your computer with passwords and consider using encrypted cloud-based systems like OneDrive or Dropbox. Use VPNs for secure data transmission.

By implementing these communication strategies, you can effectively collaborate with colleagues and clients while maintaining data security from your remote workspace.

Learning Outcomes:
  • Remote Working LO 1.1.4